Privacy Policy and Data Protection

Express Debt Solutions Data Protection & Privacy Policy

The Data Protection Act requires companies and individuals who process and retain information about their customers to tell the customer how the information will be used and to what purposes it will be put. The Act does not restrict itself only to information kept on a computer; it is relevant to any ordered filing system. This policy describes how Express Debt Solutions will process personal data relating to customers. We will not use your personal data in any other way without first informing you.

Collection Of Data

We will collect information which you provide to us in order to assist with your enquiry , which includes information gained from either or both stages of the Express Debt Solutions application form. This may include certain sensitive personal data.

Any personal information we hold will be subject to appropriate legal safeguards under the data protection act 1998.

Express Debt Solutions will be primarily responsible for the data which we hold about you.

Use Of Data

We will use your personal data to ;

• process the application you have made;
• To offer you other products which we make available.
• Exercise or defend our legal rights and/or to comply with any legal requirements.

• A Broker , intermediary or lender in accordance with your application ( subject to obtaining your consent )
• A third party in accordance with your application, i.e. an insolvency practitioner.
• Another broker in the future with a view to them offering you products they feel may be of interest to you.(subject to obtaining your consent).
• the OFT or other regulatory bodies to ensure that we are processing information correctly and complying with regulatory requirements.
• Other legal authorities if required by law.

We may keep your information for several years. You can ask for the information not to be used to offer you other products. We have a duty to keep the personal information which we hold about you up to date and accurate and secure from misuse or accidental loss or damage.

Lending Companies, Intermediaries, Brokers and Other Third Parties

All the above mentioned companies have their own individual privacy policies and customers should refer to these in respect of how they will use personal data.

Access To Your Data

You are able to see what information we hold about you. You can ask us for a copy at anytime. We will also tell you where the information was obtained. You will need to write and we may charge a small fee (£10 maximum). We will reply within 40 days from receipt of your fee.

You have the right to review, correct and delete information from our records, subject to certain conditions.

Information is also available at www.dataprotection.gov.uk

Should you wish to obtain a copy of the personal data we hold on you or have any concerns about any aspect of the information we hold please write to the Compliance Officer, Express Debt Solutions Limited , Norton House, Mansfield Road, Rotherham, South Yorkshire S60 2EB enclosing your payment of £10 for our administration costs. As soon as we are satisfied as to your identity we will send you, within 40 days, a copy of all the data we hold concerning you. Please contact us at the same address if you have any reason to believe the data we hold on you is inaccurate.

Cookies

Like many websites, when you visit this website we may issue a 'cookie' or unique code that allows us to identify your computer. We use the cookie to note the different areas of this website recently accessed through your computer in order that we may monitor which pages of the site are of most interest to you. We will use the information collected in this way to tell you about services or products, which might be of interest to you when you make further visits to this website.

Changes to this Data Protection Policy

We may edit or amend this Data Protection Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on the home page of our website.

Contacting Us

If you have any questions about our Data Protection Policy, please contact us at:

Express Debt Solutions
Norton House,
Mansfield Road, Rotherham,
South Yorkshire
S60 2EB